case study
AHIA
The Challenge: An Ineffective and Unstable System
AHIA’s old website and agent portal were inefficient and unreliable. They relied on cPanel for updates, which introduced significant security risks. Additionally, their agent portal demanded a high level of manual effort—every report had to be packaged and uploaded individually. Thus leading to inefficiencies and wasted time on their end.
The company needed a modernized and tailored digital solution that could integrate with AgencyBloc, its existing system. However, due to the limitations of AgencyBloc’s API, real-time data retrieval and automation were not possible, hindering operational efficiency.
The Solution: Full Digital Overhaul
iNNOV8 Place tackled the transformation in two key phases. First, they redesigned and rebuilt the website to enhance security and improve usability for visitors. The second phase focused on overhauling the agent portal to improve its functionality and ease of use.
Since AgencyBloc’s API could not support real-time integration, an alternative solution was developed. Instead of real-time synchronization, a structured manual update system was implemented. AHIA’s team could now export data from AgencyBloc as a CSV file and upload it to the new portal. This approach ensured that agent-specific information was systematically organized, reducing the need for hands-on intervention.
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What Was Built: An Optimized Agent Portal
Admin Capabilities and Enhanced Agent Features
